Shipping Policy

OLLEUSA proudly offer FREE shipping within the continental United States. We do not ship to Alaska, Hawaii, or Puerto Rico.

1.For stock shipments:
Same Day Shipping for items in stock. If an order is received by 3 PM PST time, we will ship out on the same day.

2.For pre-ordered or back-ordered items：
If your item(s) have been pre-ordered or if we are temporarily out of stock, your item(s) will be placed on back-order. We will notify you of your future ship date.

3.Tracking your order：
We will provide you with a tracking ID via email or text message within 48 hours.

4.Company Email
My email is info@olleusa.com and my company website is olleusa.com. I welcome your comments, requests, and suggestions.

5.Company Address
825 W. Walnut Street, Compton, CA. 90220

If you're concerning your order status, please visit Track Your Order to track it online.

It is the purchaser's responsibility to ensure that the shipping address entered is correct. We will do our best to expedite processing and shipping times, if you believe you have provided an incorrect shipping address, please contact us immediately at 1-833-655-3872.Or contact our customer service email: info@olleusa.com, our customer service will reply you within 24h!